Cancellation Policy

Cancellation Policy

I have read and agree to the terms and conditions as written below. As the customer, I agree to pay the total charges for the moving organizer services to be provided by Sentry Van Lines, Inc. I understand that my deposit/fee represents only a fraction of my total estimated service charges. The deposit for this move is FULLY REFUNDABLE from the point of reservation up to 72 hours before the fist available pickup day outlined on the estimate. If I cancel within 72 hours of my first available pickup date my deposit is NON REFUNDABLE and will be held as a credit for ONE calendar year for any future Interstate Move with Sentry Van Lines Inc. If the credit is not utilized, the deposit will be refunded at the end of the calendar year. All refunds will be processed by the next billing cycle. I understand that if I refuse pickup by the carrier I am forfeiting my deposit.